Patient Information
This page is Actons Opticians’ patient information hub for patients in Worcester and the surrounding area. It brings together the key policy and support pages you may need before, during or after your visit. Use the links below to understand how we handle information, how our website works, how we support accessibility, what to do if you have an NHS GOS complaint, and how to contact the practice.
Quick Links
Privacy Notice
Our Privacy Notice explains what personal information we collect, why we collect it, how it is used, and the choices patients have. It is the best place to look if you want to understand records, appointment details, clinical information, or how we keep your data safe.
Cookie Policy
Our Cookie Policy explains how this website may use cookies and similar tools. It helps you understand what cookies are for, how they support website functions, and how you can manage your preferences through your browser or device settings.
Accessibility Statement
Our Accessibility Statement describes the steps we take to make the website easier to use for as many people as possible. It is useful if you use assistive technology, need clearer navigation, or want to tell us about an accessibility problem.
Website Terms & Conditions
Our Website Terms & Conditions explain the terms that apply when you use this website, including the status of website information, intellectual property, external links and limitations of liability.
NHS GOS Complaints Procedure
The NHS GOS Complaints Procedure explains how complaints about NHS General Ophthalmic Services are handled. Please read it if your concern relates to an NHS sight test or NHS optical service, so you know what information to provide and what happens next.
Contact Us
Our Contact Us page gives the current ways to reach Actons Opticians. Use it for appointment questions, general enquiries, requests for help finding information, or to send a message securely through the website contact form.
What to do if you are unsure
If you are looking for something specific, start with the page that matches your question. For data protection, choose the Privacy Notice. For website settings, choose the Cookie Policy. For access needs, choose the Accessibility Statement. For NHS GOS concerns, choose the complaints procedure. For anything else, contact the practice.
Need help?
If you are unsure where to find something, please call Actons Opticians on 01905 22156 or use our contact form online.