Independent opticians in Worcester, owned and run by Victoria and Andy since 2003
We believe good eyecare is built on experience, continuity and personal relationships. Patients are looked after by familiar faces who take the time to get to know them, their eyes and their visual needs. Siobhan is usually the first person patients speak to or see, whether answering the phone, welcoming them into the practice or helping with new glasses.
Continuity of care
Every eye examination at Actons Opticians is carried out by Victoria Merrett, our resident optometrist. Seeing the same optometrist at each visit allows a detailed understanding of your eye health and vision to build over time.
Many patients have been attending the practice for years, and several generations of the same families now come to Actons. That continuity helps us understand how a patient’s vision, eye health and practical needs have changed over time.
Clinical experience and personal service
Victoria has many years of clinical experience. In addition to her optometry degree, she holds a Masters in Community Optometry from the University of Edinburgh, a glaucoma qualification and is qualified as an Independent Prescriber.
Victoria’s experience and additional qualifications support the comprehensive eyecare services provided at Actons Opticians, including private eye examinations, NHS sight tests, children’s eyecare and NHS CUES appointments.
Longer appointment times and advanced diagnostic equipment, including OCT eye scans, help us provide thorough, personalised eyecare for every patient. Our Common Eye Conditions guide explains some of the eye health problems we look for and monitor.
What being independent means for our patients
Being independent means we can choose the frames, lenses, contact lenses and clinical equipment we believe are right for our patients, rather than working to a fixed national range. It also means appointments and advice can be shaped around the individual, with decisions explained clearly and without pressure.
For many patients, the biggest difference is continuity. You are looked after by the same small team, so there is a good chance we already know your visual history, your previous glasses and what has worked well for you before.
Children’s eyecare and frames
We have extensive experience helping children and their families with children’s eyecare and spectacles, including children who have been prescribed glasses following assessment by hospital eye departments or community paediatric eyecare services.
Choosing glasses for a young child can feel daunting, particularly when spectacles have been prescribed for the first time. As a small practice, children and parents are welcomed by the same familiar team, helping appointments feel relaxed and reassuring.
We take time to ensure children’s frames fit correctly, are comfortable to wear and are suitable for the child’s prescription and daily activities. We also stock specialist children’s frame ranges, including Tomato Glasses, designed to provide a secure and comfortable fit for younger wearers.
More than a century of optometry in Worcester
The Actons name has been associated with optometry in Worcester since 1908. The practice has changed ownership over the years, but it has remained part of Worcester city-centre life for generations.
Victoria and Andy took over Actons in June 2003 and have owned and operated the practice ever since. We value that history, while continuing to invest in modern eyecare, equipment and services that help us look after patients today.
Meet the team
Victoria – Optometrist
Hello, I’m Victoria. I am the resident optometrist and co-owner of Actons Opticians.
After qualifying in 1999, I worked in Bristol and Swindon before Andy and I took over Actons in 2003.
One of the aspects of independent practice I enjoy most is getting to know patients over many years. I now care for several generations of the same families and continue to see adults whose eyes I first examined as children.
I hold a Masters in Community Optometry from the University of Edinburgh, a glaucoma qualification and am qualified as an Independent Prescriber.
Siobhan – Dispensing Manager
Hello, I’m Siobhan. I first came to Actons as a patient when I was eleven and joined the team in 2017. I work full time and am usually front of house, answering the phone, welcoming patients and helping them choose and fit the most suitable spectacle frames and lenses. After more than nine years here, I know many of our patients very well and enjoy being a familiar face when they visit.
Emma – Optical Assistant
Hello, I’m Emma. I joined the Actons team in early 2023 after having been a patient here for many years. I help keep the clinic running smoothly and spend much of my time helping patients choose spectacle frames and lenses that suit their prescription, comfort and everyday needs.
Andy – Practice Manager
Hello, I’m Andy, practice manager and co-owner of Actons with Victoria. I’m usually found in my little office under the stairs looking after the behind-the-scenes side of the practice, although I regularly appear at the front desk or answer the phone when things get busy.
What our patients say
We are proud that many of our patients stay with us for years and recommend us to family and friends.
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I have never felt pressured into changing my glasses.
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“The service was superb, the staff were really knowledgeable and completely understood our needs.”
“I have been a patient with Actons for 15 years. The standards of care and service are outstanding and everyone is so friendly and welcoming. I would never consider going anywhere else.”
“So knowledgeable and patient, giving me as much time as I needed — the best optician I have ever used in 50 years!”
All testimonials are from Google Reviews. Visit our Google profile to see more.
Visit us in Worcester
Actons Opticians
10 Cornmarket
Worcester
WR1 2DR
Our regular opening hours are shown in the footer below. For bank holidays and other one-off closures, please check our Google profile before travelling.
Contact us and find directions
Would you like to arrange an appointment?
Contact Actons Opticians to arrange an appointment or ask which eyecare service may be most suitable for you.